Privacy policy

Your privacy matters to us. Learn about our policy below.

Our policy

Privacy Policy

Hales Construction respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy
Act 2020. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us.

We collect personal information to:

  • Provide our construction services and manage customer relationships

  • Respond to enquiries and requests

  • Inform you about our projects, services, and any updates relevant to you

  • Meet legal and contractual obligations.

We may collect your personal information through various channels, including:

  • Directly from you during phone calls, emails, or meetings

  • When you use our website or social media channels

  • Through forms you fill out, either online or in person

The information we collect may include:

  • Your name, contact details (email, phone, and address), and any other details you provide to us

  • Information about your project requirements or preferences


In some cases, we may also collect financial information, such as payment details, when relevant to the services we are providing.
We use your personal information for purposes including:

  • Delivering our services

  • Communicating with you about your project or enquiry

  • Improving our website and customer experience

  • Complying with legal requirements


We do not share your personal information with third parties unless it is necessary to:

  • Deliver the services you have requested (e.g., engaging subcontractors or suppliers)

  • Comply with legal obligations

  • Respond to unlawful activity or serious threats to public health or safety

Cookies and Website Use
Our website may use cookies to improve user experience and collect information such as website traffic and visitor behaviour. This information does not personally identify you unless you provide it voluntarily.


You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information if it is inaccurate or incomplete

  • Opt out of any marketing communications by contacting us directly or using the unsubscribe link in our emails

Contact Us
If you have any questions, concerns, or complaints about your personal information, please contact us:

Changes to This Privacy Policy. We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately.